Description

Title: Event Coordinator

Classification: Part-Time, Non-Exempt

Department: Events

Reports To: Events Manager

Wage Band: Coordinator I

Pay Range: $22.70 - $24.20

Created: May 2023

Revised: March 2024

Mission: The Santa Barbara Museum of Natural History inspires a thirst for discovery and a passion for the natural world.

Position Summary: Reporting to the Events Manager, the Event Coordinator is responsible for supporting private venue rentals and Museum events, ensuring successful events and guest satisfaction.

Specific Responsibilities:

• Lead tours for prospective venue rental clients.
• Act as venue steward during private event rentals. Ensure all vendors and guests follow event rules and regulations to protect the property and operate within Museum’s CUP.
• Lock and unlock Museum property as needed to operate independently before and after public Museum hours.
• Set up and operate AV and lighting equipment for both internal and private events.
• Assist Event Manager with event planning and execution including communication with vendors, supervision of load in and load out, and various tasks as assigned.
• Maintain inventory of wine and other beverages for service at Museum events. Assist with the set-up, clean-up and maintenance of events.
• Ensure the safety and security of the facilities, equipment and guests.
• Respond to emergencies or incidents during events.
• Maintain the cleanliness of the facilities, including the rest rooms, during events.
• Act as a greeter for individuals attending events.
• Provide prompt and courteous customer service to guests.
• Monitor guest behaviors to maintain crowd control.
• Contributes to a positive guest experience by greeting and addressing any questions when encountering guests as they navigate through the Museum and Sea Center.
• Supports the Museum’s commitment to diversity, equity and inclusion for fellow staff, guests and the community.
• Other duties as assigned.

Essential Requirements:

• Experience with projection, audio, and lighting equipment.
• Excellent guest service – ability to remain professional, composed and friendly.
• Ability to interact with the general public.
• Clear communication through email, phone, and in-person.
• Ability to act independently and make decisions in the absence of the Event manager or other Museum management.
• Ability to walk and stand for extended periods of time and lift up to 50lbs repeatedly.
• Ability to understand written and verbal instructions.
• Possess or have the ability to successfully complete the Current Responsible Beverage Server certification with ABC.
• Must be 21 years of age and able to serve alcohol during events.
• Available to work weekends, evenings and some holidays. The number of hours per week will vary.

Preferred Qualifications:

• 1-2 years’ experience in an event production or event sales role.
• Experience with Outlook, OneDrive, Triple Seat, and other Microsoft based applications.

Work Environment:

• Frequent work outside.
• Frequent work throughout all Museum facilities including auditoriums, galleries and exhibit halls.
• Frequent standing, walking, climbing stairs and bending.
• Frequent lifting of moderately heavy loads (50 lbs.).
• Some computer and telephone work (repetitive movement – typing).

The incumbent must be able to perform each requirement of the position as outlined in the job description. Essential Requirements are representative and are essential for satisfactory job performance. The Work Environment characteristics are representative of those that may be encountered while on the job. The Museum will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the position.

*The pay range above represents the lowest possible rate for the position and the highest possible rate. Factors that may be used to determine where newly hired employees will be placed in the pay range include the employee specific skills and qualifications, relevant years of experience and comparison to other employees already in this role. Most often, a newly hired employee will be placed below the midpoint of the range.